Terms of Service — EB JUNIOR

Last Updated: October 7, 2026

Welcome to EB JUNIOR. These Terms of Service govern your use of our website, products, services and related features. By accessing our website or placing an order, you agree to these Terms.

If you do not agree with these Terms, please do not use our website or services.

1. About EB JUNIOR

EB JUNIOR provides children's products, kidswear, travel essentials, gifting products and hospitality-related children's amenities through its online store.

For any questions regarding these Terms, you can contact us at:

Email: hello@experience-bureau.com
Phone / WhatsApp: +91 78358 02518

2. Eligibility

By using this website, you confirm that:

• You are legally capable of entering into a binding agreement.
• The information you provide to us is accurate and complete.
• You will use the website only for lawful purposes.
• You will not use the website to conduct fraudulent or unauthorised activities.

If you are placing an order for a child, the purchase must be made by a parent, guardian or another person legally authorised to make the purchase.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, colours, sizes and prices displayed on our website are accurate.

However:

• Actual colours may vary depending on your device or screen.
• Product images may contain styling or accessories that are not included with the product.
• Minor variations may occur due to manufacturing, materials or photographic conditions.
• Product availability may change without prior notice.

We reserve the right to correct errors, inaccuracies or omissions and to update product information at any time.

4. Product Availability

All products are subject to availability.

If a product becomes unavailable after you place an order, we may contact you regarding an alternative product, revised fulfilment timeline or refund, as applicable.

5. Pricing

All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

Prices may change without prior notice.

Any applicable taxes, shipping charges or other charges will be displayed during the checkout process where applicable.

In the event of a pricing or technical error, EB JUNIOR reserves the right to cancel or modify the affected order and provide an appropriate resolution.

6. Orders

When you place an order, you are making an offer to purchase the selected products.

After placing an order, you may receive an order confirmation through your registered contact details.

An order confirmation does not necessarily mean that the order has been finally accepted. We reserve the right to cancel or decline an order in circumstances including:

• Product unavailability.
• Incorrect pricing or product information.
• Suspected fraudulent activity.
• Incorrect or incomplete customer information.
• Shipping or fulfilment limitations.
• Technical errors.

If we cancel a prepaid order, any eligible refund will be processed to the original payment method or through another appropriate method.

7. Payment

We may offer payment methods including:

• Prepaid online payments.
• Cash on Delivery, where available.

Payment transactions may be processed through third-party payment gateways.

You agree to provide accurate payment and billing information when placing an order.

EB JUNIOR does not store complete payment-card information on its own systems where payment processing is handled by a third-party payment provider.

8. Cash on Delivery

Cash on Delivery may be available only for eligible locations, products or order values.

We reserve the right to restrict or disable COD for certain orders or locations.

Customers placing COD orders agree to accept delivery and pay the applicable amount at the time of delivery.

Repeated refusal of COD orders may result in restrictions on future COD availability.

9. Prepaid Order Offer

Where advertised, EB JUNIOR may provide a 5% discount on eligible prepaid orders.

The applicable offer, eligibility conditions and exclusions may vary and will be communicated at checkout or through the relevant promotional communication.

Promotional offers cannot necessarily be combined unless expressly stated otherwise.

10. Shipping and Delivery

We aim to process and dispatch orders within the estimated timeframe communicated on the website.

Delivery timelines may vary depending on:

• Customer location.
• Courier availability.
• Weather conditions.
• Public holidays.
• Operational disruptions.
• Unforeseen circumstances.

Once an order has been handed over to the shipping partner, delivery is also subject to the courier company's operations.

EB JUNIOR is not responsible for delays caused by circumstances beyond our reasonable control.

11. Returns, Exchanges and Refunds

Returns, exchanges and refunds are governed by our Return & Refund Policy.

By purchasing from EB JUNIOR, you acknowledge and agree to the terms and conditions applicable to returns and refunds.

Products must meet the applicable eligibility requirements before a return or exchange can be approved.

12. Cancellation

Customers may request cancellation as soon as possible after placing an order.

Once an order has been processed, packed or shipped, cancellation may no longer be possible.

If cancellation is approved for a prepaid order, the eligible refund will be processed according to our applicable refund process.

13. User Accounts

Certain website features may require you to provide personal information or create an account.

You are responsible for:

• Providing accurate information.
• Maintaining the confidentiality of your account credentials.
• Keeping your account information updated.
• All activities carried out through your account.

You should notify us if you believe your account has been accessed without authorisation.

14. Intellectual Property

All content available on the EB JUNIOR website, including but not limited to:

• Logos
• Brand names
• Product photographs
• Graphics
• Videos
• Text
• Illustrations
• Website design
• Layout
• Icons
• Marketing materials

is owned by or licensed to EB JUNIOR and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, publish, sell or commercially exploit our content without prior written permission.

15. Prohibited Use

You agree not to:

• Use the website for unlawful purposes.
• Attempt to gain unauthorised access to our systems.
• Interfere with website functionality.
• Upload malicious code or harmful material.
• Use automated systems to scrape or copy website content without permission.
• Misrepresent your identity.
• Engage in fraudulent transactions.
• Use our content, branding or intellectual property without permission.

We reserve the right to restrict or terminate access where misuse is identified.

16. Third-Party Services

Our website may use third-party services such as payment gateways, logistics providers, analytics services, marketing platforms and other technology providers.

Your use of those services may also be subject to their respective terms and policies.

EB JUNIOR is not responsible for the independent policies or practices of third-party service providers.

17. Links to Third-Party Websites

Our website may contain links to third-party websites or services.

These links are provided for convenience only. EB JUNIOR does not control and is not responsible for the content, availability, policies or practices of third-party websites.

18. Disclaimer

To the extent permitted by applicable law, the website and its content are provided on an "as available" basis.

We do not guarantee that:

• The website will always be available.
• The website will always be error-free.
• All information will always be completely accurate or current.
• Website functionality will be uninterrupted.

Nothing in these Terms excludes or limits any rights that cannot legally be excluded or limited under applicable law.

19. Limitation of Liability

To the maximum extent permitted by applicable law, EB JUNIOR shall not be liable for indirect, incidental, special or consequential losses arising from the use of the website or products, except where such liability cannot legally be excluded.

Nothing in these Terms limits any consumer rights or legal remedies available under applicable Indian law.

20. Indemnification

You agree to indemnify and hold EB JUNIOR harmless from claims, losses, liabilities, damages and expenses arising from:

• Your misuse of the website.
• Your violation of these Terms.
• Your violation of applicable law.
• Your infringement of another person's rights.
• Fraudulent or unauthorised activity associated with your use of the website.

21. Force Majeure

EB JUNIOR shall not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, pandemics, government restrictions, strikes, transportation disruptions, technical failures, internet outages or other unforeseen events.

22. Changes to These Terms

We may update these Terms of Service from time to time.

Any revised version will be published on this page with an updated Last Updated date.

Your continued use of the website after changes are published constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

23. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the jurisdiction of the appropriate courts in India, subject to applicable consumer protection laws and the rights available to consumers.

24. Contact Us

If you have questions, concerns or requests regarding these Terms of Service, please contact:

EB JUNIOR
Email: hello@experience-bureau.com
Phone / WhatsApp: +91 78358 02518

Last Updated: October 7, 2026